WHAT WE OFFER

Microscan entered the telecom industry in 1996 with a core business of leasing Dark Fiber. Over the years, the company has scaled up to deliver services across 900 kms of network. Our solutions and consultancy services empower you to gain a leading edge over your competitors by fulfilling your organizations’ high capacity bandwidth requirements, digital transmission, network infrastructure and other communication needs.

OUR SERVICES

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Data Connectivity

“Secure, cost-effective & reliable data services – that your business demands”

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Internet

“Dedicated high bandwidth – needed for critical business applications”

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Dark Fiber

“Exceptional reliability with a customized, self-healing fiber ring architecture”

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Video

“Flexible & affordable Cloud Media services – To help you handle your demanding/great content with ease.”

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Network Managed Solutions

“Turnkey solutions & rendered services – To reduce your network complexities.”

IP-1 Registration

Microscan is registered as an Infrastructure Provider category – 1 to establish and maintain assets such as dark fibers, right of way, duct space and relay tower, and underground data/voice carrier networks with the Government of India, Ministry of Communications & IT.

ISP licence

Microscan has been granted the ISP licence by the Government of India, Ministry of Communications & IT. Under these licence, MCPL offers internet services in Mumbai as well as Maharashtra & Goa circles.

NLD licence

Microscan has been granted the NLD licence by the Government of India, Ministry of Communications & IT . Under these licence MCPL offers e-Line, Ethernet Virtual Private Line (EVPL), and Ethernet Private LAN (E-LAN), with the support for Layer 2 point-to-point, point-to-multipoint and multipoint-to-multipoint topologies and MPLS VPN services.

OUR CAPABILITIES

Carrier grade Network

Our carrier grade network service is not only limited to Ethernet-based networks but can also be delivered to other transport technologies

Reliable and robust end-to-end fiber management

We provide End-to-End fiber management service advanced fiber optic technologies ensuring reliable and robust services at unbelievable costs.

Partnerships with best-in-market technology vendors

By partnering with the best-in-market technology vendors, Microscan (MCPL) is capable of providing expertise services and offer comprehensive technology operations management and support services to its customers

Processes based on ITIL guided framework

Focusing on service demands, our stern infrastructure uses ITIL framework in order to address multiple service management components such as customer needs, new technology development, effective service support and many more

Processes with automation

Procedural workflow and automation enables us to respond quickly to customer needs ensuring the best performance

Efficient & timely resolution – uptime guarantee

We have dedicated 24×7 NOC team of efficient professionals that provide strong field support to ensure a seamless service

No limit to your network storage and workflow capacity

Our state-of-art datacenters provide effective solutions which are augmented with managed services handled by a team of skilled technical experts allowing customers to construct modular solutions that are adapted to their specific requirements

No bonds for video service contracts

The end-to-end video service includes service downlink, transcoding, video platform and CDN publish service to both local and global OTT service providers, content owners and aggregators.

Quick Response

Features

In case you don’t get satisfactory resolution of your complaints at all levels that you attempted,
you can get in touch with the Nodal Officer or Appellate Authority with your complaint reference number
and details of grievance.
Vijay Shah-Nodal Officer
nodal.officer@microscan.co.in
Prashant Pradhan-Appellate Authority
appellate.authority@microscan.co.in

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Features

Broadband Customer Care Number :

Mumbai : 022 66 87 1600
Pune/Lonavala : 022 66 87 1700

Broadband Customer Care Email ID :

Mumbai, Pune and Lonavala : customersupport@microscan.co.in

Enterprise Customers :

Pan India : enterprise.support@microscan.co.in

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