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Net Promoter Score Survey

This survey takes under 2 minutes to complete. Your feedback is reviewed directly by the account and leadership team.

Segment (select one)
Low Latency / Ultra-Low Latency
ILL
NLD/P2P
Data Centre Services
Managed Services
Managed Security Service
Question 1 — The Core Score

"On a scale of 0–10, how likely are you to recommend Microscan Group to a colleague or business partner?"
0 - 6
7 - 8
9 - 10
Question 2 — Reason for Score
Question 3 — Score-Based Follow-Up

Answer only the section matching your score in Question 1.

If you scored 9–10 :

Would you be open to providing a testimonial, case study, or referral?
Yes
No
Maybe later

If you scored 7–8:

If you scored 0–6:

Question 4 — Service-Specific Feedback (optional)

Rate the following where applicable — 1 (Poor) to 5 (Excellent):

Question 5 — Anything Else?
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Ultra Low Latency Network  |  Fiber Networks  |  SOC  |  Managed Service

MPLS VPN  |  SD-WAN  |  Video & IPTV

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